General FAQ

  • Our opening hours are Monday to Thursday 9.00am to 5.00pm with us closing for lunch from 12.45pm to 2.15pm & on Fridays we close at 1.00pm.

  • No you don’t need an appointment! However, we always appreciate a call or email ahead of time for any large scale jobs or more complex requests.

  • Turnaround times vary depending on the project, but we'll always provide an estimated completion date when you place your order. If you have a deadline, let us know and we'll do our best to accommodate it.

  • Yes. We can carefully package and ship unframed prints throughout Ireland. Prints are rolled in protective packaging to ensure they arrive safely and in excellent condition.

  • No. We do not offer shipping for framed artwork, as glass and frames can be easily damaged in transit. All framed pieces must be collected from our gallery. This allows us to ensure your artwork leaves us in perfect condition.

  • Absolutely. Simply email us your file, and we'll check the resolution and advise on the largest size we would recommend before any printing takes place.

  • Yes. Simply email us the details of your project, including the size of your artwork or print and any specific requirements, and we'll be happy to provide a no-obligation quote.

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Printing FAQs

Scanning FAQs

  • Archival scanning creates a high-resolution digital master of your artwork or photograph, capturing fine detail and accurate colour. The resulting file can be used for reproduction, printing, publishing or long-term digital archiving.

  • Professional scanning captures significantly more detail and colour accuracy than a phone camera or domestic scanner. It provides a high-quality master file that can be used repeatedly for prints, exhibitions and publications.

  • We scan most two-dimensional artwork, including paintings, drawings, watercolours, prints, photographs and mixed media. If you're unsure whether your artwork is suitable, just ask.

  • No. We handle every piece with great care using professional equipment designed for artwork reproduction. Protecting your original is always our priority.

  • You'll receive a high-resolution JPEG created using our Cruse scanner. The files are exceptionally detailed and suitable for archival purposes, fine art reproduction and large-format giclée printing. Our JPEG files provide outstanding image quality while remaining much more practical to store, share and work with than very large TIFF files.

  • Yes. In fact, this is one of the main reasons artists commission professional scanning. Once your artwork has been digitised, we can produce beautiful archival giclée prints whenever you need them.

  • A giclée print is a high-quality inkjet print produced using archival pigment inks on fine art papers or canvas. When made correctly, giclée prints offer exceptional detail, accurate colour reproduction and excellent longevity, making them the preferred choice for artists, photographers and galleries.

  • Yes. We use archival pigment inks and carefully selected fine art papers from leading manufacturers. When displayed and cared for correctly, our prints are designed to last for many decades without significant fading.

  • It is best to use a loseless transfer service such as WeTransfer and send the file or files to mark@thecopperhouse.ie.

    If you send an image by attaching it to an email there is a high chance the image quality will be compromised so it is always advised to use a transfer service.

  • JPEG and TIFF are suitable. TIFF files are generally preferred for the highest quality, but a high-resolution JPEG is often perfectly adequate.

  • Please save your images in Adobe RGB {1998} colour at 300dpi resolution at the output size that includes all borders if borders are required.

    For best results, we recommend files that will print at around 300dpi at the final print size. This is the optimum resolution for printing on our Canon Pro 6100. Don't worry if you're unsure—we're happy to check your file before printing.

  • Not necessarily. Every screen displays colour differently, and most screens are brighter than paper. Our printers are professionally colour-managed to produce accurate, consistent results, but slight differences between screen and print are normal.

  • Our main paper is Hahnemühle Photo Rag 305gsm Matte archival, printed using archival pigment inks. We also print on lustre paper and canvas.

  • Of course. We regularly produce single exhibition prints as well as larger editions. There is no minimum order.